Recently Asked Questions

This is our little FAQ area with all of our recently asked tech questions.

3 Responses to “Recently Asked Questions”

  1. marketpoint Says:

    May 7, 2008 at 3:52 pm

    Q: “What would the part# be for a T610 board that the system and engine board set into? I believe it is called a controller board.”

    A: It is the called the interconnect board, part number 99A1607.

  2. marketpoint Says:

    May 13, 2008 at 4:20 pm

    Q: I have a paper tray in my printer (Lexmark monochrome) that only holds a half ream of paper. I know there’s a way to increase that to make it hold the whole ream, which I believe is 500 sheets. What part do I need?

    A:There are a few things to consider when deciding if you need a TRAY or if you need a DRAWER. When you want to add capacity to the base machine, you want an additional DRAWER. A drawer comes with a tray — the mechanism inside the drawer that holds the paper (see illustration). Drawers come with a capacity of either 250 sheets or 500 sheets. The drawer sits under the printer and will provide an additional source of paper.

    More tips:
    When you are replacing a broken tray – you just need the tray
    When you want to hold a different size or type of paper – automatically – you want a drawer
    Tray can be a replacement part for the drawer or the printer

  3. marketpoint Says:

    June 3, 2008 at 3:14 pm

    Q: I’m trying to print envelopes and they’re coming out all wrinkled. How can I rectify this?

    A: When envelopes come out wrinkled (or already sealed – a common problem in high humidity conditions), make sure the Envelope Enhancement Feature is turned ON in the paper menu and adjust low/medium/high in diagnostic mode (To get the printer in DIAGNOSTIC mode, hold down the GO and RETURN buttons upon power up.) The fuser in the printer should make a thumping noise when this feature is turned on.

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